Users are informed of the regulations governing digital communications, the amended Data Protection Act of 6 January 1978, and the General Data Protection Regulation (GDPR No. 2016-679).

1 – Data controller

The data controller responsible for processing personal data collected on the Clos des Aubées website is:

Le Clos des Aubées
Marie-Laure Bellanger
8 Rue de Chartres
28700 Saint-Léger-des-Aubées

Email: leclosdesaubees@gmail.com
Telephone: 06 16 19 05 65

As the data controller, Le Clos des Aubées undertakes to comply with all applicable legal provisions relating to the protection of personal data.

Whenever Le Clos des Aubées processes personal data via its website, all reasonable measures are taken to ensure its accuracy, security and relevance to the purposes for which it is processed.

2 – Purpose of the data collected

The Le Clos des Aubées website may process all or part of the following data:

To facilitate navigation on the website;

To respond to enquiries made via the contact form;

To manage booking requests and stays;

To carry out administrative and accounting tasks;

To improve the user experience and the quality of the services offered;

To compile visitor statistics;

To prevent and combat cyber fraud;

To send information relating to the stay where the user has given their consent.

Le Clos des Aubées never sells its users’ personal data. It is used exclusively for customer relationship management and statistical purposes.

3 – Right of access, rectification and objection

In accordance with current European regulations, users have the following rights:

The right to access their personal data;

The right to rectification;

The right to erasure;

The right to restrict processing;

The right to object;

The right to data portability;

The right to withdraw their consent at any time;

The right to determine the fate of their data after their death.

Any request may be sent to:

Le Clos des Aubées
8 Rue de Chartres
28700 Saint-Léger-des-Aubées

Or by email to:

leclosdesaubees@gmail.com

Proof of identity may be requested in order to verify the identity of the person making the request.

Users also have the right to lodge a complaint with the CNIL:

https://www.cnil.fr

 

4 – Non-disclosure of personal data

Le Clos des Aubées undertakes never to sell, rent or transfer its users’ personal data to third parties.

Data may be processed by technical service providers involved in the operation of the website or the management of bookings, in particular:

The website host;

Web analytics tools;

The Lodgify booking platform;

Technical service providers necessary for the operation of the website.

These service providers are subject to strict confidentiality and security obligations.

Le Clos des Aubées undertakes to take all necessary precautions to safeguard the security of the personal information collected.

5 – Types of data collected

Data recorded via the contact form

The following information may be collected:

Surname

First name

Email address

Telephone number

IP address

This data is retained only for as long as is necessary to process the enquiry.

Data recorded when making a booking enquiry

The following information may be collected:

Surname and first name

Contact details

Dates of stay

Number of travellers

Information required for the booking

This data is retained in accordance with applicable legal obligations.

Data collected whilst browsing

In order to improve the website, certain technical data may be collected:

IP address

Browser type

Pages viewed

Time spent browsing

Anonymised statistical data

This data is retained for a maximum of 13 months.

6 – Incident notification

Despite all the security measures in place, no IT system can guarantee absolute security.

In the event of a personal data breach likely to pose a risk to users, Le Clos des Aubées undertakes to inform them as soon as possible in accordance with the applicable legal obligations.

7 – Security

The Le Clos des Aubées website uses security protocols designed to protect personal data against loss, alteration, disclosure or unauthorised access.

Access to data is strictly limited to those authorised to process it.

8 – Glossary

User: any person browsing the Le Clos des Aubées website.

Personal data: any information that enables a natural person to be identified, either directly or indirectly.

Processing: any operation carried out on personal data.

Data controller: the person who determines the purposes and means of data processing.

GDPR: General Data Protection Regulation No. 2016-679.