Article 1 – Owner’s details
The Le Clos des Aubées website is operated by:
Marie-Laure Bellanger
Le Clos des Aubées
28700 Saint-Léger-des-Aubées
France
Email: leclosdesaubees@gmail.com
Telephone: 06 16 19 05 65
SIRET: 98158592000011
Hereinafter referred to as ‘the Owner’.
Article 2 – Purpose
The purpose of these General Terms and Conditions of Rental is to set out the terms and conditions governing bookings, payment, cancellation and occupancy of the Le Clos des Aubées holiday cottage.
Any booking made via the website implies unreserved acceptance of these General Terms and Conditions of Rental.
The Owner reserves the right to amend these terms and conditions at any time. The new terms and conditions shall apply only to bookings made after they have been published online.
Article 3 – Description of the accommodation
Le Clos des Aubées is a holiday let situated in Saint-Léger-des-Aubées in Eure-et-Loir.
The property comprises, in particular:
A maximum capacity of 12 people;
4 bedrooms;
3 bathrooms;
3 toilets;
A private swimming pool;
A tennis court;
A garden of approximately 4,000 m²;
A furnished terrace;
A private car park.
The photographs, floor plans, descriptions and images appearing on the website are for illustrative purposes only and are not contractually binding.
Article 4 – Booking
The booking becomes firm and final following:
Confirmation of the booking request;
Acceptance of these General Terms and Conditions of Rental;
Payment of the amount requested at the time of booking.
A confirmation is sent to the tenant by email.
The Owner reserves the right to refuse any booking for a legitimate reason.
Article 5 – Prices
The rates shown on the website are quoted in euros (€).
They correspond to the rental price for the selected period and include the services mentioned in the listing.
The Owner reserves the right to amend their rates at any time. Confirmed bookings retain the rate in force at the time of confirmation.
Article 6 – Payment
Payments made on the website are secured via the Stripe platform.
Payment may be made by credit card or any other method offered at the time of booking.
The booking is only considered confirmed once payment has been validated.
Article 7 – Security Deposit
A security deposit may be required prior to moving into the premises.
The purpose of this deposit is to cover any damage, deterioration, loss of equipment or restoration costs identified after the tenant’s departure.
The security deposit will be refunded within a maximum of fourteen (14) days after the tenant’s departure, less any justified deductions.
If the cost of the damage identified exceeds the amount of the security deposit, the tenant shall remain liable for the difference.
Article 8 – Cancellation Terms
Cancellation by the tenant
More than 30 days before the arrival date: full refund.
Between 30 and 14 days before the arrival date: 50% refund of the sums paid.
Less than 14 days before the arrival date: no refund.
All cancellation requests must be made in writing.
No-show
If the tenant fails to arrive on the scheduled date, no refund will be granted.
Early departure
Any stay that is interrupted or cut short by the tenant remains payable in full.
Article 9 – No right of withdrawal
In accordance with Article L221-28 of the Consumer Code, accommodation services provided on a specific date or at specific intervals are not subject to the right of withdrawal applicable to distance contracts.
Article 10 – Check-in and check-out
Check-in
Check-in is available from 5.00 pm.
Access to the accommodation is self-service via a secure key box.
Check-out
The accommodation must be vacated by 10.00 am on the day of departure at the latest.
Any unauthorised late departure may incur additional charges.
Article 11 – Additional options
Subject to availability and upon request at least 48 hours before arrival:
Early arrival from 2.00 pm: €55
Late departure until 2.00 pm: €55
Early arrival + late departure package: €90
These options are not available during July and August.
Article 12 – Accommodation Capacity
The property is designed to accommodate a maximum of 12 people.
Any occupancy exceeding this capacity without the Owner’s prior consent may result in the immediate cancellation of the stay without refund.
Article 13 – Pets
Pets are permitted only with the Owner’s prior consent.
An additional charge will be applied at the time of booking.
The Owner reserves the right to refuse certain requests.
Article 14 – Use of the Premises
The tenant undertakes to:
Treat the premises and the facilities provided with care;
Keep the accommodation in a clean and tidy condition;
Respect the neighbours;
Use the facilities for their intended purpose.
Unauthorised parties, events and gatherings are strictly prohibited.
Any nuisance or inappropriate behaviour may result in the immediate termination of the stay without refund.
Article 15 – Swimming Pool and Outdoor Facilities
The swimming pool, tennis court and all outdoor facilities are used at the occupants’ own risk.
Children must be under the constant supervision of an adult.
The Owner shall not be held liable for any accidents resulting from the misuse of the facilities.
Article 16 – Insurance
The tenant declares that they are covered by third-party liability insurance covering any damage that may be caused to the accommodation, the facilities or third parties during their stay.
Article 17 – Liability
The Owner shall not be held liable for:
Loss, theft or damage to personal belongings;
Temporary interruptions to water, electricity, internet or network services beyond the Owner’s control;
Cases of force majeure.
Article 18 – Force majeure
Neither party shall be held liable for any failure to fulfil its obligations resulting from an event of force majeure within the meaning of Article 1218 of the Civil Code.
Article 19 – Tourist tax
The tourist tax is levied in accordance with the regulations in force and may be added to the booking total.
The amount is determined by the relevant local authority.
Article 20 – Protection of personal data
The information collected during bookings is used solely for the management of stays and to comply with legal obligations.
In accordance with the General Data Protection Regulation (GDPR), every user has the right to access, rectify, erase and object to the processing of their personal data.
Any requests may be addressed to: [email address]
Article 21 – Consumer Mediation
In accordance with Articles L611-1 et seq. of the Consumer Code, the customer may, free of charge, refer a dispute to a consumer mediator with a view to reaching an amicable resolution.
The contact details of the relevant mediator will be provided on request.
Article 22 – Governing law and dispute resolution
These General Terms and Conditions of Hire are governed by French law.
In the event of a dispute, the parties shall endeavour to reach an amicable settlement.
Failing an amicable settlement, the competent courts shall be determined in accordance with the applicable rules of ordinary law.